HEC Regional Centre Peshawar fails to deliver foretold services
PESHAWAR: The Higher Education Commission (HEC), Regional Centre Peshawar critically lags behind in its claimed professionalism as students are facing impediments in getting their rightful tasks done.
Students come here from far flung areas of the province to conclude their academic affairs regarding equivalence degree issuance, degrees attestation, verification of degrees and other stuff but what at the office they hear is only to ‘Hang on’.
The students, present in the premises of the HEC Regional Centre Peshawar, told The Frontier Post that they wait for long toiling hours but later they are asked to come another day as they (staff) are very busy.
The students added that they often ferret out degree equivalence staff but to no avail as the equivalency staff hunkers down at accounts section. As a result, they had to tarry for the staff.
It has been learnt that HEC offices, all over the country, has the facility of a cashier designated by Habib Bank Limited (HBL). But, at its regional office in Peshawar no such facility is available and the students have to go to the Habib Bank outside the HEC office to submit the fee in order to get the required documents attested from HEC.
The applicants further told that despite the fact that a photostat machine is already present in the regional office yet they are being asked to get their documents copied from the nearby market.
The students also complained about the rude behaviour of staff saying that their inappropriate attitude also hurt them deeply.
The students maintained that they have been asked by the security guards that they are not allowed to park their vehicles or bikes in the premises of the HEC Regional Centre Peshawar building and thus they had to start to hunt a place for parking which itself is a painstaking exercise especially in Hayatabad.
They uttered that students coming from distant areas get troubled when they are asked to come next day, irrespective of the fact that they spend a lot on travelling and lodging in Peshawar.
When asked about raising the issues in front of Regional Director, the students told FP that they have tried to talk to and convey their grievances to Regional Director but did not receive any response.