RTS Commission redresses four public complaints

Hamayun Khan

PESHAWAR: Right to Public Services Commission, Khyber Pakhtunkhwa redressed four public complaints on Thursday. The bench consisting of Chief Commissioner, Mohammad Saleem Khan and Commissioner Judge, Mohammad Asim Imam heard the public complaints.

A resident from district Chitral, Sajidullah have complaint that a village of 30 houses is not being provided clean drinking water and commission directed the District Monitoring Officer (DMO), Upper Chitral to visit the concerned locality along with the concerned Sub-Division Officer (SDO) and informed the commission through photos and maps that from where the village could be provided the facility.

In light of the report submitted by the DMO, the commission has directed Public Engineering Department, Chitral for provision of water. Similarly, a resident of Islamabad, Saeed Ali Mehdi have complained that he is providing services to various of the telecommunication companies in Khyber Pakhtunkhwa and 34 precious equipment have been stolen from 34 places while Police is not registering his FIR, which is must for payment of compensation by the insurance companies.

The commission has advised the complainant to review agreement signed between the insurance company and land owners, beside, writing letter to the KP Police chief to search out solutions to the issue at policy level. The third case was about hardships in deciding the boundary line of his property and the process was completed as per directives of the commission.

The complainant expressed satisfaction over the proceeding and expressed gratitude to the commission. The fourth and fifth complaints were regarding not removal of debris by the Communication and Works (C&W) Department. The bench said that companies, which are digging land for some purposes have been asked to reply.