Central Bank enhances ATM services amid citizen fee concerns

KABUL (TOLONews): The Central Bank of Afghanistan announced that currently about 280 ATMs are active across the country.

Hasibullah Noori, spokesperson for the bank, told TOLOnews that in Kabul, only about 190 ATMs are active and citizens are benefiting from their services.

He said: “The Central Bank of Afghanistan is committed to providing facilities for our compatriots, and currently, there are about 280 active ATMs across the country, out of which 190 are operational in Kabul.”

Some Kabul residents who use these services, despite finding the machines useful for easy withdrawal of money from bank accounts, complain about the withdrawal fees.

“The good thing about ATMs is that you can quickly withdraw money with a card,” said Abdul Waris, a resident of Kabul.

“Anyone who wants to withdraw their 10,000 salary has to pay a 45 Afghani fee. It would be better if banks could charge this fee once a month or year,” said Mujib Rahman, another resident of Kabul.

Some citizens also demand the installation of more ATMs across the country to facilitate easier withdrawal of money from their bank accounts.

“ATMs provide a type of convenience, and we hope the number of these machines increases to provide better services to the people,” said Ahmad Elias, a resident of Kabul.

“ATMs should be operational across Afghanistan because they are essential for the people,” said Fawad, another Kabul resident.

The spokesperson for the Central Bank also said that the Fpay ID card, designed by the Central Bank, is now compatible will all ATMs.