Passenger compensation from Saudi airlines hits $15.4m: GACA

RIYADH (Arabnews): Saudi airlines disbursed a substantial SR58 million ($15.4 million) in compensation to travelers during the 2021-2022 period, the General Authority of Civil Aviation has revealed.

In an official statement, GACA emphasized that these reimbursements addressed a range of customer concerns, including delays, loss of luggage, flight cancellations, and disruptions to flight schedules.

This initiative aligns with the authority’s commitment to protecting passenger rights. It also serves as a precursor to the upcoming regulations set to take effect on Nov. 20, aimed at advancing operations and supporting the Kingdom’s growth objectives in the aviation sector.